Sorry — I receive requests for my time incessantly (often enough for me to sit down and write a FAQ about it :-)), and I’ve had to set some boundaries to preserve my own sanity.
My phone time is reserved for paying consulting clients and paying students only. I’m no longer able to give away my time for free. I’ll be honest, too: More than just a few people have promised me it’d be a quick 5-minute phone call, but it always turns into 30 minutes or more — and 99% of nearly everyone’s questions are answered on the website already. I’m not exaggerating.
But that’s good news, right? Since December of 2014, I’ve typed out hundreds of thousands, possibly more than a million words here on the site with the express purpose of answering ALL of your questions. If you go up to the FAQs section in the menu bar, you’ll see well-organized categories of FAQs. Dozens of them.
In general, it’s good practice to do lots of research before enrolling, and that’s a big reason why there’s so much to read in our FAQs section. If you take the time to read everything on the site, and your question is still not answered, you can always contact us at support@proofreadanywhere.com.
Conversely, if you do not take the time to read everything on the site, it’s probably not a good indicator that you have the time to take such rigorous courses as General Proofreading and Transcript Proofreading. Being able to research and read a lot is part of the work involved in becoming an excellent proofreader. Reading the website is great practice!
If you enroll in the courses expecting you’ll have someone to talk you through them, that’s not going to work — the courses cost far too little to include one-on-one help for everyone — which is why the Facebook group, PA Proofreaders, is so awesome! Did you know that enrolling gives you lifetime access to that group?! It’s really a teeny tiny price to pay for access to such a wonderful community. My consulting clients pay a lot more than that for phone time with me, but frankly, I think the value of the group is priceless in comparison to a measly phone call! Years of information is stored in that group — all at your fingertips.
Note that the only thing off-limits for discussion in that group is the nitty gritty “how-to” details of marketing — meaning you cannot ask students how to get clients. Module 8 (Marketing) of the Transcript Proofreading course is protected under lock and key and reserved only for Level 4 students who pass all of the tests, quizzes, the midterm, and the final exams. General Proofreading grads have exclusive access to a separate marketing mastermind group. Grads are all well trained to reject any request for “How do I get clients” info from non graduates. But other than marketing, you can ask any questions about the course you want. Lots of students have already asked, “Is this course legit?” so you’ll be able to use the search feature within the group to read hundreds of posts from other students.
Hi! I would like to purchase the Comma Boot Camp.
Please write to us at support@proofreadanywhere.com
and our Support Team will help you!
Rebecca, I saw your reply here and wanted to state that I have personally sent three different messages to the support@proofreadanywhere.com and have yet to receive any response, not even an acknowledgement that my emails were even received. What should I do in this situation?
Hi, Sandra! We are so sorry your emails did not reach us. You can try sending us an email again to support@proofreadanywhere.com, or you can also try hello@proofreadanywhere.com. Looking forward to hearing from you!
I am reviewing Modules 1-5 before I continue on. Would appreciate it if you would help me understand this:
"Module 5, Hypenated and Compounds Words" says that compounds with 'great' are hypenated, such as great-aunt and great-uncle. CMOS 7.89 agrees with this. But then as I read further, there is the example of "Great nephew." No hyphen. I looked the word up in Merriam-Webster's, and they have a hyphen in great-nephew.
Is there a typo in the module? I'm just trying to understand the correct way.
Thank you for your response!
Please write to us at support@proofreadanywhere.com and a member of our support team will help you with your question.
I signed up for this class, but I find I can not finish it. Can I get a refund of my fees? If not, that is okay because it is my fault not yours.
Thank you.
Nancy
Please write to us at support@proofreadanywhere.com and a member of our team will be happy to help you!Thanks!
could I please have a phone number to talk with someone with your company before I get signed up? it would ge very appreciated. thank you 😊
Hi, Linda! Thank you for your interest! We no longer offer phone support; however, you can reach out to us via email at support@proofreadanywhere.com and we will get back to you M-F during normal business hours. 🙂
Hello,
I tried to purchase the Proofreadanywhere program twice on 2/15 after viewing your highly informative one hour presentation. At the time, it was offered for a special price.
For whatever reason, the payment did not process either time. On the 16th, and again today, I received emails from your company encouraging me to purchase the program. I watched the presentation again, but it appears that the special price is no longer offered.
I would love to go through the coursework; I believe that proofreading is a perfect fit for me, but I can not afford nearly $800 for the program. Since I have watched the presentation, and attempted to purchase Proofreadanywhere multiple times now, can I please purchase it for the advertised, reduced price?
Thank you in advance for you help,
Kirsten S. Robeson
Hi, Kirsten! Thanks you for your interest in our course! Please reach out to us at support@proofreadanywhere.com, and we’ll be happy to assist you. 🙂
I just signed up and paid for Proof Read Anywhere but was not assigned a password or allowed to set one. As a result, I cannot sign in and start working.
This matter needs to be resolved right away or my payment returned.
Please advise.
Hi, David! We’re sorry for the frustration on our end. Please reach out to us at support@proofreadanywhere.com, and we’ll be happy to help get you set up.